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FROZEN ACCOUNT

ACCOUNT FROZEN ?

FORGOT YOUR SUPABETS PASSWORD?

No worries, we've got you covered. With two options, resetting it is easy.

The first option: do it yourself

STEP 1

Go to Supabets.co.za and select Login

STEP 2

Select ‘Forgot Password’

STEP 3

Enter your Supabets username and select ‘Next’

STEP 4

Choose

‘Reset via email’  OR ‘Reset via SMS’

STEP 5

You will receive an SMS/email. Click on the LINK to reset your password

STEP 6

Enter your new password and click on ‘Save’

Remember. Your passwords must contain at least 6 characters, with 1 number and no special characters.

The second option: we do it for you
  • Contact our call-centre and give your username to the agent.
  • Respond correctly to the security queries and our agent will create a temporary password.
  • Login using this password, then create a new one that meets the conditions.

Remember, create a password that means something to you and that you will easily remember.

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