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Call Center Jobs

We’ve got big plans—and they include you!

Are you passionate about the world of sports and betting? Do you thrive in a fast-paced, customer-focused environment? If so, we want you to join our team as a Call Centre Agent!

Our vacancies

Thank you for your interest, but unfortunately, we currently have no vacancies available. We appreciate your understanding

Location: Illovo, Sandton, South Africa

Closing Date: 12 March 2025

About the Job

We’re hiring Night Shift Call Centre Agents to join our fast-paced and dynamic team!

If you are a night owl, with a passion for customer service, excellent communication skills and the ability to thrive under pressure, we want to hear from you!.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Assist customers with queries, complaints and support requests.
  • Maintain accurate customer records in the CRM system.
  • Troubleshoot and resolve issues promptly, escalating when necessary.
  • Meet or exceed performance targets and KPIs.
 

What We’re Looking For:

  • Clear Criminal Record
  • Matric (Grade 12)
  • Previous call centre, customer service, or sales experience preferred.
  • Computer literacy & experience with CRM systems beneficial.
  • Strong verbal and written communication skills.
  • Ability to work day or night shifts, including weekends & public holidays.
  • Proficiency in Microsoft Office and CRM software is a plus.
  • A positive attitude, resilience, and a team player mindset.
 

What We Offer:

  • Night Shift Allowance & Competitive Salary.
  • Performance-Based Incentives.
  • Growth & Career Development Opportunities.
  • Full Training & Ongoing Support.
  • A Modern Call Centre Environment with a Supportive Team.
 

Shifts Available:

  • Night Shift: 14:00 -22:00
  • AM Shift 22:00 – 06:00
 

Join a team where your skills and dedication shine – even at night!

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Location: Illovo, Sandton, South Africa

Closing Date: 12 March 2025

About the Job

We are looking for FICA Call Centre Agents to assist with customer verification, compliance checks, and document processing.

If you have excellent communication skills, attention to detail, and a passion for customer service, we want you on our team!

Key Responsibilities:

  • Handle inbound & outbound calls to assist customers with FICA verification.
  • Guide customers through the FICA compliance process, ensuring proper document submission.
  • Verify and validate customer identification documents in line with FICA regulations.
  • Accurately update customer records on various systems.
  • Resolve FICA-related queries efficiently and professionally.
  • Meet or exceed quality and productivity targets.
 

What We’re Looking For:

  • Clear Criminal Record
  • Matric (Grade 12)
  • Previous call centre, customer service, or sales experience preferred.
  • Computer literacy & experience with CRM systems beneficial.
  • Strong verbal and written communication skills.
  • Ability to work day or night shifts, including weekends & public holidays.
  • High attention to detail & customer-focused & reliable. 
 

What We Offer:

  • Day & Night Shift Opportunities – Choose what works for you!
  • Night Shift Allowance for evening workers.
  • Competitive Salary.
  • Career Growth & Development Opportunities.
  • Full Training & Ongoing Support.
  • A Supportive & Professional Work Environment.
 
Shifts Available:
  • Day Shift: 06:30 -14:00
  • Night Shift 14:00 – 22:00
 

We can’t wait to welcome you to our FICA team!

Ready to join our team? fill in the fields below
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Notice to Applicants:

Review any email purportedly from Supabets before responding. Remember, we will never ask you for sensitive information during the recruitment process.

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